Privacy Notice

Effective Date: July 18, 2025

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At Passerine Hills, your privacy is important to us. This Privacy Notice outlines how we collect, use, and protect your personal information when you visit our website (passerinehills.com), make a booking, or interact with us.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing information, and any other information you voluntarily provide via our website forms, booking platform, or email.

• Booking Details: Dates of your stay, guest information, special requests, and services booked.

• Technical Information: IP address, browser type, device information, and usage data collected via cookies or similar technologies.

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2. How We Use Your Information

We use your information to:

• Process and manage bookings and reservations

• Respond to inquiries and provide customer service

• Send important updates related to your stay

• Improve our website, services, and guest experience

• Send marketing emails (with your consent) about specials, events, or updates at Passerine Hills

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3. Sharing Your Information

We do not sell or rent your personal information. We may share limited data with:

• Service providers who help us operate our business (e.g., payment processors, booking platforms, email services)

• Legal authorities if required by law or to protect our legal rights

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4. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyze website traffic. You can adjust your browser settings to manage or disable cookies at any time.

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5. Your Choices

You have the right to:

• Access or correct your personal information

• Opt out of marketing communications at any time

• Request deletion of your information, subject to legal and operational requirements

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6. Data Security

We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure.

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7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

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8. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The revised version will be posted on this page with the effective date.

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9. Contact Us

For questions or concerns about this Privacy Notice or how your information is handled, please contact us at:

Passerine Hills Estate
Email: stay@passerinehills.com
Phone: 615-200-7766
Website: www.passerinehills.com